Staff

Oversees the entire St. Ann Place outreach center. He ensures the organization carries out the mission through setting the strategic direction. He is also responsible for developing and maintaining strategic relationships that further the impact and reach of the organization in the community. He is responsible for fundraising and development operations. John started his ministry work by delivering food weekly to the sick and shut-ins around the West Palm Beach area; a number of clients served at SAP were former beneficiaries of his previous ministry work. John is also a hands-on leader that can and does jump into all areas of the organization to help from checking-in clients, to preparing food, to laundry distribution to operating the showers. John has been serving St. Ann Place Outreach Center for 14 years. John holds a bachelor’s degree in health care administration. He has worked for a Fortune 500 global IT company in leadership and management roles and as CFO of a local non-profit. John has served on local non-profit boards. He is a member of St. Ann Catholic Church and is a member of the Order of Malta, Southeast Florida.

Carla is responsible for human resources and labor relations. Carla supports all areas of the organization operationally. Carla engages with agencies and organizations to identify potential employment opportunities for clients. She case manages clients to equip them for employment (documentation, tools, work attire, etc.). Carla provides workflow systems support to ensure efficient delivery of services. She interfaces with all programs and resources within the center to stabilize homeless individuals and families referring them to external partner agencies for additional assistance and housing options. Carla has been serving St. Ann Place Outreach Center for 8 years. Carla holds a bachelor’s degree in human resources and served in an Executive Level Human Resources position in a nationally known shipping organization. Carla ran her own HR consulting business providing human resource services to domestic and international organizations. 

Robert is responsible for grants management and community relations and engagement. Robert coordinates wrap around case management for clients. He interfaces with all programs and resources within the center to stabilize homeless individuals and families referring them to external partner agencies for additional assistance and housing options. Robert works with the Executive Director and staff to develop new programs and resources for the homeless. Robert has been serving St. Ann Place Outreach Center for 5 years and holds a bachelor’s degree in finance and international business management. He also holds a Master of Science degree in Organizational Leadership. Robert worked in leadership and management roles in a Fortune 500 global IT company. Robert has prior non-profit experience as the Executive Director of the Community Health Center of West Palm Beach, a free health care clinic in Palm Beach County serving the indigent population. Robert has served on the Nuisance Abatement and Historic Preservation boards with the City of West Palm Beach and others throughout the community and currently serves on the Clinic Board of Directors for the Health Care District of Palm Beach County.

Melissa is responsible for managing and directing the food program which includes planning all breakfast and lunch menu items each week, ensuring staple food items are purchased and stocked. Melissa also receives and coordinates all food donations. Melissa supports all areas of the organization including client check-in, food preparation and distribution, requests from clients, client referrals to partner agencies, and fulfilling one-on-one client requests for services. Melissa has been serving St. Ann Place Outreach Center for 6 years and holds a bachelor’s degree in business administration. Melissa brings over four decades of professional experience working for large financial institutions. Melissa also serves as a finance council member of St. Ann Parish.

Amanda is responsible for coordinating and operating the laundry services within the hygiene program. Amanda ensures the operation of six commercial grade washers and dryers five days per week during operating hours. She provides laundering and folding services for clients. She maintains the workflow and manages all the client laundry intake and pickup. She maintains the supplies inventory of the hygiene center. Amanda has been serving St. Ann Place Outreach Center for 6 years. Amanda is fluent in Spanish and provides interpretation support to assist Spanish speaking clients.

Patricia is responsible for client check-in and working directly with client services to ensure clients connect with needed resources available at the Center. Patricia is responsible for managing the intake of all donated non-food items. This includes managing the receiving area and coordinating distribution of items to the departments. Patricia has been serving St. Ann Place for 13 years. Patricia was a former recipient of St. Ann Place Outreach Center services and defeated homelessness and has overcome many challenges. Patricia often makes a connection with clients because of her experience and helps them navigate their everyday challenges.

Lissette joined St. Ann Place Outreach Center in the 4th Quarter of 2024. Lisette comes to the Center with over 14 years of intensive case manager experience. She has worked with various agencies in Palm Beach County including Palm Beach County Housing Authority and the ARC, an adult day training program for adults with intellectual disabilities. Lissette leads efforts to enhance coordination of services to homeless clients. She is responsible for designing tools and procedures that help coordinate navigation of services to improve outcomes. Lissette holds a Bachelor of Arts degree in Criminal Justice and various social services related certifications. She is fluent in Spanish and provides interpretation services to the Center.

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Volunteer attorney at SAPOC since 2021, providing legal advocacy in various areas and assistance with identity documents for clients. Graduated from the University of Miami Law School and became a practicing attorney in 1991, starting as an Assistant Public Defender and later a staff attorney at the Legal Aid Society before joining St Ann Place Outreach Center. Career guided by a commitment to serving others.